Sunday, February 13, 2005

Getting a simple Pizza...

... can become a complicated endeavors.

I had been trying o reach the pizza delivery service, which I usually call, for hours. Three landlines and nobody picked up. Hm, maybe they had earned enough by the time I started calling them and left the place already ;-)

Anyway, then I tried to get a simple Tortellini alla Panna from this Italian restaurant. I called and asked whether "meat tortellini" with "ham and cream sauce" would be available. After asking for confirmation from the chef, the person who was talking to me confirmed that they could deliver the dish. After exchanging my address, phone number and price, I was looking forward to some "okay" Tortellini alla Panna. It has never been close to the delicious ones, I used to prepare but better than nothing.

After I hang up I realised that I forgot to mention that the person who delivers the meal should have change. So, I called again to make sure, he would have sufficient change. It was the same person who picked up the phone and he confirmed again that the Tortellini would be delivered shortly.

Indeed it was delivered shortly later. However, it was not Tortellini alla Panna. It was Ravioli with minced meat tomatoe sauce. I could not believe it. I called the restaurant and complained. The man just replied: "Oh, we did not have meat tortellini and cream sauce any more, so I thought, you would like Ravioli". - I have no clue, how it came up with this idea and why he did not call. I was not happy with his decision and asked him to pick the Ravioli up and demanded my money back. Minutes later the delivery boy was back. He gave me my money back and I handed over the Ravioli.

I have no clue, why ordering simple meals can become so complicated.

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